SHIPPING
- Free standard shipping on orders over $350 NZD to New Zealand & Australia
- Free Worldwide Express shipping on orders over $550 NZD
New Zealand – PostHaste Shipping
- $15, Auckland Region 1-2 business days
- Rest of New Zealand, 2- 4 business days
Australia – DHL Express Shipping
- $25, 1-3 business days
Pacific Islands – DHL Express Shipping
- $35, 5 – 7 business days
Rest of World – DHL Express Shipping
- $50, 6 – 7 business days
STORE PICKUP
We allow store pickup at our New Zealand branch at 163 Onehunga Mall Rd, Auckland. Select this option when you place your order, and please bring your order number with you.
ADDITIONAL CHARGES FOR INTERNATIONAL ORDERS
International orders may attract local customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser and are not the responsibility of TAV PACIFIC. No refunds will be issued for orders where tax/duties remain unpaid by the purchaser. Please check with your local Customs agency regarding the tax/duty likely to be charged prior to ordering.
DISCLAIMER
TAV is not responsible for the loss of parcels if the customer has created an Authority to Leave at the address which an order is delivered to. Please ensure your address details are correct as TAV PACIFIC takes no responsibility for deliveries which are made to addresses entered in error. Please contact either CourierPost or DHL Express via your tracking number details.
QUESTIONS ABOUT SHIPPING
If you have any further questions relating to shipping & delivery, please contact our team at customerservice@tavpacific.com.