How do I order online?

Simply browse through our range online and when you see something you'd like to purchase, select your size and colour then click "add to bag". When you are ready to pay select "proceed to checkout" and follow the instructions.

 

How can I pay for online purchases?

Using PayPal , credit card, online eftpos and Laybuy

 

Who do I contact if I am having trouble placing an order online?

 You can contact the team at our New Zealand Branch
 Email: info@tavpacific.com
 Phone: 09-6341095

 

Can I return online purchases?

Only if a garment is faulty , if you have received the wrong garment, or wrong size.  You must return a garment within 3 days of receipt in it's original condition with all swing tags and labels attached and we will replace it or refund the purchase price using the method in which you originally paid.

We will cover the cost of postage for the exchanged garment, however you will be responsible for postage cost of returning the garment to our Head Office so the exchange can be administered.

Alternately you can take it in store and one of our customer care team will help you.

 

Can I purchase TAV fabric? 

No. Our fabric is hand-printed and unique to our designs